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wants to collaborate with you.



Position + Term
Location
Start Date

Business / Account Director
Full-time

Toronto / Remote
(PST – EST Preferred) 

August 2023



Role

The Business Director is an integral part of Public Address’s success and growth. As part of the leadership team, this person will have a strong understanding of PA’s business, be a leader for our people and culture, and be a partner to our clients.    

The Business Director will work closely with our Design Director, together overseeing a team and leading various accounts.



Responsibilities

  • Deliver exceptional account management by understanding both the client's and PA’s business

  • Create and maintain long-term relationships with our clients

  • Generate organic business 

  • Confidently lead discussions and presentations with our partners 

  • Drive profitability by having a deep understanding of financials

  • Manage and mentor a team of 5 - 10 people with your Design Director

  • Ensure the team’s capacity, workload, and morale is managed

  • Ensure projects run smoothly from start to finish, both internally and externally

  • Contribute to finding and locking new business opportunities for PA

  • Contribute to the development of PA’s culture, process, tools, programs, ways of working, etc. 



What you bring

  • Exceptional business skills

  • Strong leadership and ability to collaborate

  • Empathy and kindness toward others

  • Experience creating and managing scopes of work

  • A love for working with people, excelling at conflict resolution, and a talent for making hard conversations feel easy

  • Experience managing and mentoring people

  • Experience managing digital brand projects

  • Confident decision-maker and problem-solver

  • Experience leading international accounts that require coordination across multiple time zones

  • 8+ years of account services experience

  • Proficiency in Google Workspace, MS Suite, and Slack

  • Experience with Notion, Airtable, Figma, Asana and/or other resourcing/project management software

  • Familiarity with Adobe Creative Suite